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Practical guides and frameworks drawn from real hotel operations with actionable tools to streamline work and elevate guest experiences.

Latest Articles

Marketing, Sales & Revenue Management

How to make your hotel website AI-friendly in 2025

Learn how to make your hotel website AI-friendly in 2025. Complete guide with ChatGPT tests, schema markup, and proven strategies to boost bookings.

Sep 11, 2025·9 min read

Food & Beverage Operations

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What is Melamine? Understanding the Material

Discover the composition, properties, and advantages of melamine, the versatile material revolutionizing restaurant dinnerware.

Sep 7, 2024·4 min read

Guest Experience & Service Standards

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Senior-Friendly Hotel Design: A Comprehensive Guide

Discover essential strategies for senior-friendly hotel design in India, for properties near temples, pilgrimage sites, and healthcare facilities.

Sep 9, 2024·4 min read

Hydration Stations in Hotels: Revolutionizing Guest Comfort and Sustainability

Explore how hydration stations are revolutionizing hotels, offering guests convenient access to clean water while promoting sustainability. Learn about their benefits and impact on the Indian hospitality industry.

Sep 9, 2024·6 min read

Using AI to Respond to Guest Reviews in 2024

Understand the pros and cons of Using AI to Respond to Guest Reviews. Learn how to use AI to boost online reputation in the hospitality industry.

Aug 13, 2024·7 min read

Avoiding Bamboo Amenities in Humid Climates

Resorts in humid climates face unique challenges when it comes to amenities and supplies. While bamboo products are eco-friendly and aesthetically pleasing, they may not be the best choice for high-moisture environments. This article explores the potential problems associated with using bamboo amenities in humid regions, including mold growth and rapid deterioration. We’ll discuss why anti-mold treatments aren’t always effective and provide practical tips for managing resort supplies in these challenging conditions. Learn how to maintain a clean, safe, and comfortable environment for your guests while minimizing waste and maximizing the lifespan of your resort’s amenities.

Jul 17, 2024·5 min read

Industry Trends & Insights

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6 Travel Trends Reshaping Hospitality in 2024

Discover the six key travel trends driving change in the hospitality industry in 2024. From workcations to solo travel, learn how these trends are reshaping guest expectations and how hotels are adapting to stay competitive.

Aug 15, 2024·4 min read

Linens & Textiles

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Duvet vs Comforter vs Blanket: The Smart Choice for Hotels

Explore why duvets and duvet covers outshines traditional comforters and blankets for hotels of all sizes.

Sep 19, 2024·5 min read

White Bed Sheets: 7 Brilliant Reasons Hotels Love Them

From cleanliness perception to operational efficiency, white bed sheets offer numerous benefits in the hospitality industry.

Sep 19, 2024·6 min read

Buying Hotel Linens: 16 Frequent Questions Answered

This article answers 16 frequently asked questions about buying hotel linens, providing insights into thread counts, fabric types, maintenance, and more.

Sep 18, 2024·10 min read

Hotel Linen Supplier Tricks: Beware Low-Quality Traps

Discover the pitfalls of cheap hotel linen suppliers offers and learn how to make informed decisions for quality procurement in the hospitality industry.

Aug 24, 2024·6 min read

Marketing, Sales & Revenue Management

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GOPPAR: Definition, Calculation, History, and Criticisms

GOPPAR (Gross Operating Profit Per Available Room) – Learn its definition, calculation, benefits, and limitations.

Sep 3, 2024·3 min read

Using AI to Respond to Guest Reviews in 2024

Understand the pros and cons of Using AI to Respond to Guest Reviews. Learn how to use AI to boost online reputation in the hospitality industry.

Aug 13, 2024·7 min read

Guest Reviews: The Hidden Force Behind Bookings

Guest reviews drive guest decisions and bookings in today’s digital hospitality landscape. Explore how online feedback has become crucial in hotel selection, and why savvy hoteliers prioritize their online reputation to boost business growth.

Aug 13, 2024·6 min read

Hotel Pricing and Strategies for Offline Travel Agents in India

Drawing from decades of experience in the hospitality industry, this guide unveils expert techniques for crafting irresistible rates for both B2B and B2C travel agents. Learn how to leverage seasonal pricing, group discounts, and enticing incentives to boost bookings and foster lasting partnerships. Discover why travel agents are crucial for resorts and destination properties, and how to maximize their impact on your hotel’s success. This insider’s perspective will equip you with the tools to thrive in the ever-evolving hospitality landscape.

Jul 27, 2024·10 min read

Unraveling the Vital Difference Between Tour Operators and Travel Agents

Explore the traditional and evolving roles of tour operators and travel agents. Learn how these industry distinctions are blurring in some regions while remaining distinct in others, according to expert insights.

Jul 22, 2024·3 min read

Top OTAs in India: Complete 2024 Guide for Hoteliers

India’s online travel market is experiencing explosive growth, driven by a tech-savvy young population and increasing smartphone penetration. This comprehensive guide explores the top Online Travel Agencies (OTAs) shaping India’s digital travel landscape, from market leaders to emerging players, and provides insights on how to optimize your presence on these platforms.

Jul 15, 2024·7 min read

People & Culture

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Crafting the Perfect Hotel Job Offer Letter with Sample

Craft compelling hotel job offer letters: Key elements, best practices, and a free template to streamline your hiring process.

Sep 24, 2024·3 min read

Crafting an Effective Hotel Leave Policy for 24/7 Operations

Discover how to create a balanced hotel leave policy that ensures smooth operations and employee satisfaction in the 24/7 hospitality industry.

Aug 20, 2024·10 min read

Sustainability

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Successful Towel Reuse Program: 3 Step Implementation Guide for Hotels

How to implement a towel reuse program in your hotel. Best practices to reduce costs, conserve resources, and appeal to eco-conscious guests.

Sep 19, 2024·9 min read

Hydration Stations in Hotels: Revolutionizing Guest Comfort and Sustainability

Explore how hydration stations are revolutionizing hotels, offering guests convenient access to clean water while promoting sustainability. Learn about their benefits and impact on the Indian hospitality industry.

Sep 9, 2024·6 min read

Avoiding Bamboo Amenities in Humid Climates

Resorts in humid climates face unique challenges when it comes to amenities and supplies. While bamboo products are eco-friendly and aesthetically pleasing, they may not be the best choice for high-moisture environments. This article explores the potential problems associated with using bamboo amenities in humid regions, including mold growth and rapid deterioration. We’ll discuss why anti-mold treatments aren’t always effective and provide practical tips for managing resort supplies in these challenging conditions. Learn how to maintain a clean, safe, and comfortable environment for your guests while minimizing waste and maximizing the lifespan of your resort’s amenities.

Jul 17, 2024·5 min read

Technology & Systems Integration

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2024 Hospitality Tech Trends: Unleashing Exceptional Guest Experiences

Explore the latest hospitality technology trends shaping the industry in 2024, from AI-driven personalization to IoT-enabled smart rooms.

Aug 15, 2024·9 min read