Technology & Systems Integration

Modernize your hotel operations with the right technology stack. Learn which systems actually add value for small hotels, how to integrate them seamlessly, and practical guides to PMS, channel managers, guest apps, and automation tools that pay for themselves.

2 articles

How to Connect WhatsApp Chat on Your Hotel Google Business Profile to Boost Direct Bookings

Learn how to add WhatsApp chat to your hotel’s Google Business Profile to answer guest inquiries instantly, build trust, and increase direct bookings without OTA commissions.

Azhar Umar·Mar 8, 2025·5 min read ·Guest Experience & Service Standards, Marketing, Sales & Revenue Management

2024 Hospitality Tech Trends: Unleashing Exceptional Guest Experiences

Explore the latest hospitality technology trends shaping the industry in 2024, from AI-driven personalization to IoT-enabled smart rooms.

Azhar Umar·Aug 15, 2024·9 min read ·Technology & Systems Integration