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Shipments & Tracking FAQ
Orders are sometimes split to ensure faster fulfillment. Items that are readily available are shipped first, while out-of-stock items are shipped once they're back in stock. Additionally, items may be dispatched from multiple warehouses or suppliers, resulting in separate shipments.
We strive to ship via the fastest couriers to your location, typically taking 3 to 7 days, and up to 10 days for remote areas. Currently, we cannot provide an expected date on this page, but our customer support can offer an approximate arrival date. Delivery times vary based on package type, weight, size, and destination, and may be affected by factors like weather, holidays, and customs.
Delays can occur due to unforeseen circumstances like a bad weather or holidays. For additional queries, our customer support team is here to assist.
Contact our support department to understand the reason. We'll work on reinitiating the delivery or arranging parallel shipping to minimize your waiting time.
We sincerely apologize for this. Please provide photographs of the damage and take inventory of your order. Contact us immediately, and we will prioritize resolving this issue.
This depends on your shipment's current location and shipment method. Please contact our customer service to explore available options.
If the tracking status indicates delivered but you have not received your package, please check around your property, with neighbors, or with building management. If still not found, contact our customer support for further assistance.
You can pay the invoice amount in by Cash or UPI to the courier partner upon receiving your shipment.